Host Support
Resources and support to help you succeed as a property host on LitA
Host Resources
Host Support Topics
Property Management
Managing your listings, photos, and property details
- Adding and editing property details
- Uploading and managing photos
- Setting amenities and house rules
- Property description best practices
- Managing multiple properties
Booking Management
Handling reservations and guest communications
- Approving or declining bookings
- Managing your calendar availability
- Setting minimum and maximum stays
- Handling booking modifications
- Understanding booking statuses
Pricing & Payments
Setting rates and managing your earnings
- Setting daily, weekly, monthly rates
- Managing seasonal pricing
- Recording payment receipts
- Understanding deposit policies
- Payment processing and timelines
Guest Communication
Best practices for guest interaction and support
- Communicating with potential guests
- Providing check-in instructions
- Responding to guest inquiries
- Managing guest expectations
- Handling guest feedback
Pricing Strategy Tips
Research Local Market
Check similar properties in your area to set competitive rates
Consider Seasonal Demand
Adjust pricing for peak seasons, holidays, and local events
Offer Length-of-Stay Discounts
Set weekly and monthly rates to attract longer bookings
Factor in All Costs
Include cleaning, utilities, and maintenance in your pricing strategy
Host Protection & Support
We’re committed to supporting our hosts with comprehensive protection and dedicated assistance.
Damage Protection
Coverage for property damage with clear policies and procedures
Guest Verification
All guests go through verification process for your peace of mind
Performance Insights
Track your earnings, occupancy rates, and guest feedback
Need Personal Assistance?
Email Support
Response within 2-4 hours
Live Chat
Available in WhatsApp and LINE
During support hours
Phone Support
+66 2 123 4567
Call during support hours