Cookie Policy
Last updated: 26/11/2025
1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.
2. How We Use Cookies
LitA Rentals uses cookies to enhance your browsing experience and improve our platform functionality. We use cookies for:
- Authentication: Keeping you logged in during your session
- Security: Protecting against fraudulent activity and maintaining platform security
- Preferences: Remembering your language, location, and display preferences
- Functionality: Enabling platform features like booking forms and search filters
- Analytics: Understanding how users interact with our platform to improve services
- Performance: Optimising page loading and platform responsiveness
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the platform to function and cannot be disabled. They include:
- Session Cookies: Authentication and session management using NextAuth.js
- Security Cookies: CSRF protection and secure form submissions
- Functionality Cookies: Platform features like booking flows and user dashboards
3.2 Performance Cookies
These cookies help us understand how you use our platform:
- Analytics: Anonymous usage data to improve platform performance
- Error Tracking: Technical error reporting for platform improvements
- Load Testing: Performance optimisation and speed improvements
3.3 Functional Cookies
These cookies enhance your experience by remembering your choices:
- Preferences: Language settings, currency, and display options
- Search Filters: Property search criteria and booking preferences
- Form Data: Temporary storage of form inputs to prevent data loss
4. Third-Party Cookies
We may use third-party services that set their own cookies:
4.1 Cloudinary (Image Services)
- Image optimisation and delivery
- Upload widget functionality
- Performance analytics for images
4.2 Email Services
- Email delivery tracking
- Open rates and engagement metrics
- Bounce and unsubscribe management
4.3 Analytics Tools
- Anonymous usage statistics
- Platform performance monitoring
- Error tracking and debugging
5. Cookie Duration
5.1 Session Cookies
These cookies are temporary and are deleted when you close your browser. They include authentication and temporary form data.
5.2 Persistent Cookies
These cookies remain on your device for a set period:
- Authentication: Up to 30 days (if "Remember me" is selected)
- Preferences: Up to 1 year for language and display settings
- Analytics: Up to 2 years for usage patterns (anonymised)
6. Managing Your Cookies
6.1 Browser Settings
You can control cookies through your browser settings:
- Accept All: Allow all cookies for full functionality
- Block All: Disable all cookies (may affect platform functionality)
- Selective: Choose which types of cookies to allow
- Delete: Remove existing cookies from your device
6.2 Browser-Specific Instructions
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Site permissions → Cookies and site data
7. Impact of Disabling Cookies
Disabling cookies may affect your experience on our platform:
7.1 Essential Cookies
Blocking essential cookies will prevent core functionality:
- You may not be able to log in or maintain your session
- Booking forms may not function properly
- Security features may be compromised
- Platform navigation may be impaired
7.2 Performance and Functional Cookies
Disabling these cookies will limit platform optimisation:
- You'll need to re-enter preferences each visit
- Search filters won't be remembered
- Platform performance may be reduced
- We won't be able to improve user experience effectively
8. Cookie Security
We implement security measures for all cookies:
- HTTPS Only: Secure transmission of all cookie data
- HttpOnly: Protection against XSS attacks for sensitive cookies
- SameSite: CSRF protection for authentication cookies
- Secure Flag: Cookies only sent over encrypted connections
9. Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or applicable laws. We will notify users of material changes through platform notifications or email. The "Last updated" date at the top of this policy indicates when changes were made.
10. Contact Us
If you have any questions about this policy or our practices, please contact us:
- Email: [email protected]
- Phone: +66 2 123 4567
- Location: Chiang Mai, Thailand